Refund policy
Returns
30-Day Free Return Policy
At Gator Cable, we stand behind the quality of our products. If you receive a damaged, defective, or incorrect product, we offer free returns within 30 days of purchase.
What’s Covered:
- Defective products
- Incorrect items received
- What’s Not Covered:
- Physically damaged items
- Moisture-damaged or corroded products
Any damage must be reported to Gator Cable within 30 days of receipt, along with a photo as proof. After investigation, a refund will be issued. Unopened products can be exchanged within 30 days, provided they are in original, unused condition and returned in their original, undamaged packaging.
To initiate a return or for any questions regarding your order, please reach out to our customer service team at sales@gatorcable.com
We’re here to help, and we appreciate your business!